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Frequently Asked Questions

  • How does the SoundShop Loyalty Program work?
    You earn ToneTokens every time you shop on SoundShop. Every 100 points you earn is equivalent to $1 USD in savings on your next purchase. There are several ways that you can earn points like signing up for an account and purchasing products from our website. We'll also give you extra points when it's your birthday! Stay on the lookout for other special promotions where you can earn extra points.
  • How do I check my ToneTokens balance?
    Log into your account and select "Rewards". You will be able to see your current VIP Status Tier and see how many ToneTokens you've acquired.
  • Do my ToneTokens expire?
    Yes, your ToneTokens will expire after year of inactivity. Don't worry, we'll send you an email notification a couple weeks before your points expire so you can treat yourself to something nice.
  • Can I use my ToneTokens during a sale?
    Yes! You can combine your Tone Tokens with any coupon code or promotion we are running.
  • How long does my VIP Status Tier last?
    Like many loyalty programs, our VIP tiers (Member, Silver Member, Gold Member, or Diamond Member) reset at the end of each year.
  • I already have an account on your website. Do I need to set up a new account for this?
    Nope! If you've already created an account, you are automatically enrolled and eligible to start earning ToneTokens.

Get Started Today

Join the SoundShop community and let's make something beautiful together. Your favorite artist' sounds are just a click away.

SoundShop Loyalty Program

Earn ToneTokens and turn them into rewards

  1. Sign Up

    Sign up as a member to start enjoying the loyalty program

  2. Earn ToneTokens

    Earn ToneTokens by creating an account and by placing orders.

  3. Redeem Rewards

    Redeem ToneTokens for various discounts.

VIP Status Tiers

Reach new tiers as you earn more ToneTokens.

  1. Member

    0 total earned points required
    Earn ToneTokens
    • Purchase a productGet 6 ToneTokens for every $1 spent
    • Sign up to the siteGet 50 ToneTokens
    Redeem Rewards
    • Redeem ToneTokens for a discount100 ToneTokens = $1 discount
    • 5% off your next order250 ToneTokens = 5% off for all store products

  2. Silver Member

    500 total earned points required
    Earn ToneTokens
    • Purchase a productGet 7 ToneTokens for every $1 spent
    • Reach Silver Member StatusGet 100 ToneTokens
    • Sign up to the siteGet 50 ToneTokens
    Redeem Rewards
    • Redeem ToneTokens for a discount100 ToneTokens = $1 discount
    • 5% off your next order250 ToneTokens = 5% off for all store products
    • 10% off your next order500 ToneTokens = 10% off for all store products

  3. Gold Member

    1,500 total earned points required
    Earn ToneTokens
    • Purchase a productGet 8 ToneTokens for every $1 spent
    • Reach Gold Member StatusGet 250 ToneTokens
    • Sign up to the siteGet 50 ToneTokens
    Redeem Rewards
    • Redeem ToneTokens for a discount100 ToneTokens = $1 discount
    • 5% off your next order250 ToneTokens = 5% off for all store products
    • 10% off your next order500 ToneTokens = 10% off for all store products
    • 25% off your next order1,000 ToneTokens = 25% off for all store products

  4. Diamond Member

    3,000 total earned points required
    Earn ToneTokens
    • Purchase a productGet 10 ToneTokens for every $1 spent
    • Reach Diamond Member StatusGet 500 ToneTokens
    • Sign up to the siteGet 50 ToneTokens
    Redeem Rewards
    • Redeem ToneTokens for a discount100 ToneTokens = $1 discount
    • 5% off your next order250 ToneTokens = 5% off for all store products
    • 10% off your next order500 ToneTokens = 10% off for all store products
    • 25% off your next order1,000 ToneTokens = 25% off for all store products
    • 50% off your next order2,000 ToneTokens = 50% off for all store products
    • 1 FREE product of your choice3,000 ToneTokens = 100% off the lowest priced item in cart
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